Introduction

The Mailtraq Assistant is a client-side application which sits in the system tray, and provides the following functions :-

• Immediate Notification of new Mail
  A popup appears near the system tray showing the sender and subject line of the email. This works both with traditional email clients and also with WebMail.

• Directory Access
  Users can see the local Directory, including who is currently online running their own Mailtraq Assistants

• Shared Address Book Access
  Users can access the Global Address Book and their own Personal Address Book

• Instant Messaging
  Users can communicate using one-to-one or conferences style real-time discussions with other Mailtraq Assistant users. Unlike consumer-grade instant messaging offerings, Mailtraq provides the option to record and log discussions, either for audit purposes, or as a record for particpants.

The Mailtraq Assistant is included with your Mailtraq license, for installation by all your Mailtraq users at no extra charge.