Privacy is a very serious matter for Enstar LLC. It is true that in order to process your request, we must know some information about you. All required information is kept internally and is never shared with third parties except as stated below.
What information do we collect?
We collect basic contact information such as your full name, address, e-mail address, and method of payment. We do not at any time collect your credit card number or related information.
We also receive and store other types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses our web site.
What do we use this information for?
We use this information to be able to communicate with you, to register any licenses you may wish to purchase and to know how you would like to pay for your purchases.
Who do we share this information with?
We only share this information with our payment processor to enable them to process your payment.
How can I opt out of information sharing?
You are not required to share any information with us, and you may prevent cookies being stored on your machine by following the instructions given in your web browser. You should be aware that if you do not share the information listed above we may not be able to process your request.
Our products are designed so that for an initial 30 day period they may be used without payment. When you make your payment you are accepting that the product is suitable for your purposes. Because of this extensive trial period all sales are final and returns are not accepted.
In exceptional circumstances, such as mistakenly making a payment, or using the wrong credit card customers may apply for a refund from:
Applications for refunds must be made in writing and within 60 days of the initial installation.
As there is no physical product to return, requests for refund of payment must be accompanied by a notarized statement indicating that:
General returns enquires may be made to firstname.lastname@example.org