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Urgent Support

Use of this service should be restricted to problems related to:

  • purchase
  • payment by credit card or PayPal
  • license issues

All other issues or configuration queries should be sent to Support. You will receive prompt attention.

If you need urgent assitance with a payment or license problem and our offices are closed you may send an email to and we will contact you as soon as possible.

Please make sure that your email contains a brief description of your problem and your contact details.

Your email MUST contain the token <Helpme> in the subject line (see example).


Example email


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